About Us

NTRglobal provides businesses with competitively priced cloud-based remote desktop, secure chat and IT automation software.

Its help desk and device management solutions are used by a growing client base of more than 14,000 companies in 60 countries. Founded in 2000, the company has global offices in Dallas, Barcelona, Paris and Heidelberg.

Millions of users rely on NTRglobal's flexible, modular help desk and ITSM solutions to manage hundreds of thousands of devices worldwide. The NTR Cloud integrates seamlessly with MSPs, enterprise help desks and OEM partners to deliver global IT management, automation, and remote access and support services. Data transfer and storage are protected through its extensive SSL network and ISO 27001-certified data centers which span the Americas, EMEA and Asia Pacific.

Visual Timeline


Deliver the most secure, flexible and cost-effective suite of cloud-based software to the help desk and ITSM markets, with an emphasis on remote desktop, secure chat and device management.


Accelerate our customers’ growth by providing outstanding cloud-based software and customer support services that adapt to evolving IT infrastructure and business needs.

NTRglobal has received the ISO 27001:2007 Certification, with registration number: ES-SI-0020/2010. The project has been co-financed by the Spanish Ministry of Industry, Tourism and Commerce, within the National Plan for Scientific Research, Development and Technological Innovation, whose file number is: TSI-020514-2009-61.