Web-based solutions for accessing PCs remotely have been growing in popularity over the last couple of years, and with current services offering secured SSL access, protected data transfer (using a 256-bit Rijndael AES algorithm) as well as threat detection to secure you from SQL injection, hijacking, Cross-site Scripting (XSS), flooding and more, there really is no securer way to achieve remote access to PCs.
Who needs to access PCs remotely?
- A central IT headquarters that needs to administrate and support remote servers and workstations. Imagine a medium-sized business, with national outlets around the country, but budget and resources to cover only a single, central IT help and service desk. With a remote access support system, that central IT department would be able to access PCs, servers and other devices remotely, ensuring that service levels are maintained. This keeps costs within their budget, and ensures that all in-house systems are fully maintained throughout the country.
- A computer retailer that offers support on systems it distributes. Any computer system retailer, regardless of their size, will usually offer a support package with a PC, laptop or other device they sell, be it a paid package, or a number of months free support for any teething issues. With a remote PC access system, that company could cut costs, decrease lost revenue from traveling, improve technical support efficiency and optimize technical support resources. All support and queries could be held over a LiveChat system, with technical operators ready to resolve any queries, instantly, over the Internet.
- Any other type of tech support department who are looking to reduce costs. With remote access to PCs, without the need to install software, time and money could be instantly saved by any technical support team, whether they are a telephone help desk, or part of a larger firm dealing with support for other employees. With the ability to access PCs remotely, cutting out desk-side or off-site visits, support costs will plummet.
All of these scenarios can be easily achieved with NTRsupport from NTRglobal. NTRsupport offers instant remote PC access to any of your clients, customers or employees via a customizable web interface which reflects the look and feel of your company’s brand. Access your free trial today and see the benefits for yourself.
