About our API
Boost customer service efficiency with NTRglobal API integration
Does your organization provide technical support to customers?
If so, you are probably trying to increase IT efficiencies, reduce customer support overheads, and keep control over infrastructure costs.
Get there faster with NTRglobal's cloud-based open API.
This developer website introduces you to our technology, gives examples of how it is used by multinational companies and provides all the technical documentation you need to get started.
Get started: Create an account
Getting started
To create an account send your request to api_support@ntrglobal.com. To log in to your account click here.
Register your app
Register Your Application
Connect to our API
Documentation
Documentation
Consult our developer's guide and FAQs
NTRglobal's API is already delivering benefits for leading customer-facing technology providers like these:
BMC
BMC
BMC customers optimize their investment by integrating support session statistics like support chat usage into customer relationship data.

Microsoft Dynamics
Microsoft Dynamics
Users of Microsoft Dynamics can round out customer profiles with support session data and build stronger customer relationships.

Salesforce
Salesforce
Salesforce.com account records are given an additional dimension by integrating support session information, including full transcript logs.

Custom Integrations
Custom Integrations
Since integrating NTRglobal Technology, the company has seen a 50% increase in support agent productivity, 75% of service tickets closed within 24 hours, and 93% customer satisfaction ratings.