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NTRglobal Joins SaaS Leaders at SIIA On Demand Europe 2008

11/06/2008 - “Today’s stricter regulatory environments are driving the market for solutions that help IT manage risk, satisfy compliance mandates and meet government initiatives.”
Amsterdam, The Netherlands - June 11, 2008 – The world’s top business and technology influencers gathered at SIIA On Demand Europe 2008 in Amsterdam, June 9-11 to discuss the current and emerging trends of Software-as-a-Service (SaaS), the challenges and requirements for secure on-demand deployment models and how leading global technology companies are addressing those challenges.

William S. McNee, president and CEO of Saugatuck Technology, Inc., a strategy consulting, subscription research and advisory firm, moderated the discussion on security and data management with distinguished SaaS leaders at global firms: Lluis Font, CEO NTRglobal; Paul Lightfoot, director of managed services, The Bunker; Chris Rolison CEO Comply Serve Ltd; and Milan Thanawala, director platform products, Oracle Corporation.

The discussion focused on how information and data associated with SaaS applications bring forth the challenges of data management and implications for the C-suite and IT customer and the application vendor to manage to compliance.

The global enterprise is grappling with the complexity of meeting compliance on a country-by-country basis with on-demand applications and infrastructure. According to NTRglobal’s CEO, Lluis Font: “Today’s stricter regulatory environments are driving the market for solutions that help IT manage risk, satisfy compliance mandates and meet government initiatives.”

Font also emphasized the need for enterprise customers to carefully analyze the right model of on-demand—SaaS or a hybrid of Self Hosted on a private network behind a firewall-- for each line of business in each of the regions. “Where and how data is stored - on-premise or SaaS hosted by the service provider - should be a flexible option given to the customer to best meet their in-country and use-case needs,” added Font. “Enterprise-grade, cost-effective on-demand solutions, such as NTRsupport remote support and NTRadmin WAN management solutions from NTRglobal, offer the robust security, integrity, safety and portability our more than 12,000 global customers rely on with delivery models that meet their continually changing legal and country rules for data management and privacy. We offer global infrastructure and local presence.”

Chris Rolison, Comply Serve’s CEO added, “The issue of data security and legislation that potentially impacts the ability of SaaS vendors to serve data across international borders is a key topic of concern for many potential users. Comply Serve; for example, enables the geographically dispersed teams of design companies to deliver construction projects across the globe. Access to data from across international regions is vital to the success of our approach. The SIIA organization is leading the way in providing a forum to discuss these issues and I am pleased to be involved in the On Demand 2008 panel.”

For more information about NTRglobal and its portfolio of enterprise-grade, cost-effective SaaS for remote support and remote administration, please visit: http://www.ntrglobal.com/.

About NTRsupport
NTRsupport is an on-demand remote support solution that enables IT technicians to take secure remote control and rapidly resolve technical support issues on computers and Pocket PCs running on a multitude of operating systems including: Windows 9X, 2000, NT, ME, 2003, XP, Vista; Mac 10.3.9 or later (Panther, Tiger, Leopard) run in PowerPC or Intel processors, 32 or 64 bits; any Linux distribution with GNOME or KDE as a graphical environment; Microsoft Windows Mobile 2003, 2003 SE, Mobile 5, Mobile 6 Professional and Classic. Able to deliver technical support to computers almost anywhere with an Internet connection, thousands
of businesses around the world use NTRsupport to decrease operational costs while enhancing customer satisfaction. NTRsupport is available in two delivery models: software-as-a-service (SaaS) hosted by NTRglobal or Self-hosted SaaS, both offering a quick implementation and rapid return-on-investment.

About NTRglobal
More than 12,000 companies of all sizes in more than 60 countries rely on NTRglobal to deliver enterprise-grade security and reliability for on demand remote support with NTRsupport™ for their PCs, servers and Windows Mobile devices and remote administration with NTRadmin™ to manage and automate their IT tasks. NTRglobal secure software-as-a-service (SaaS) combines award-winning functionality, proven integration, including Salesforce and other major CRM systems, point-and-click administration and scalability, global capabilities, customization and robust reporting for 360 degree visibility and compliance management. Offering a superior customer experience with dedicated regional and global support, NTRglobal applications are offered in 15 languages, including those with double-byte characters. All NTRglobal applications are hosted from 11 data centers around the world. NTR operates these secure, global data centers with fail-over capabilities to ensure robust performance and reliability.

For more information about NTRglobal, visit http://www.ntrglobal.com/.
 
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