"Having launched my own company and worked in sales management throughout my career, I have come to understand the overall needs of organizations - not just from a technology and IT perspective, but from the perspectives of the customers and of course,  sales, marketing, budgeting and overall business challenges. I enjoy working with our customers to increase revenues, reduce their operational complexity and deliver high satisfaction and loyalty. NTRglobal offers the enterprise-grade, cost-effective software-as-a-service for end-to-end remote support with NTRsupport and IT task automation with NTRadmin that helps our IT customers take control of their assets as never before possible and I find that extremely rewarding."

As Country Manager France, Jean-Claude Michel is responsible for the operations in France, including sales, marketing, strategic growth initiatives and the delivery of all services to customers and partners.

Deeply involved in IT industry since 1987, he previously worked in several sales management positions in different companies - and launched his own company in 1993. In 1996 he introduced Panda Antivirus Software to the French market. He served as CEO of Panda Software until 2001 when he set up DistriSoft, a company that specialized in Internet-based software solutions.

He helped found and launch NTRglobal France in December 2004.