Chat support session provide fast, personal problem resolution, effectively reducing your phone queues and providing customres with Operator access exactly when they need it.
Embed click-to-chat buttons in your website, e-mail signature, remote user desktops, or even applications to provide easy, consistent access to technical support Operators.
Streamline chat sessions
Use pre-scripted greetings, provide answers to common queries, push URLs to a customer’s monitor or provide chat logs for future reference.
Invite support prospects to chat sessions
Invite customers and prospects who have been browsing web pages for a predefined period of time to a chat session that quickly answers their questions.
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