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Besides the support information below, we offer Support Chat, e-mail and telephone support from 8 AM to 7 PM Central Time.

FAQ

Click here to read all FAQs
How do I start using NTRsupport?
How do customers start a chat conversation with NTRsupport operators?
Can I include more than one button on a website?
What aspects of the client chat window can I customize?
Can an operator temporarily change their online status, instead of logging out?
June 2009 - NTRglobal updates award-winning remote desktop support solution
Click here to read more
  • Support session without ActiveX required
  • Remote control memory settings
  • Remote control: Administering a customer machine
  • Reboot & Reconnect in Safe Mode

Remote Support Product Information

NTRsupport Brochure
PDF (546,58Kb)
NTRsupport Datasheet
PDF (306,58Kb)
NTRsupport Webcare Brochure
PDF (73,42Kb)
NTRsupport FirstHelp Brochure
PDF (773,71Kb)
NTRsupport CRM Integration Package
PDF (802,50Kb)
DSA Feature Description
PDF (522,10Kb)
Security Data Sheet
PDF (52,73Kb)
FAQs
Release Notes
System Requirements
 
Technical Support
Office hours 8am to 7pm CST
+1 866-459-2543
 
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NTRglobal | Enterprise Grade SaaS Support and Administration Solutions for Companies of Any Size
Remote Desktop Control | Remote Administration | Online Meeting | Remote Access
Remote Support Software

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