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FirstHelp organizes product information, tips, and advice to offer customers an easy-to-use, self service support portal

NTRsupport FirstHelp Self Service Support Portal

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Use FirstHelp to organize a wide variety of product information, tips, and advice to offer your customers an easy-to-use, content-rich first stop for support. 
Offer a wide-range of support content

FirstHelp helps you organize the information customers typically require. Fast access to system requirements and installation guides, feature tips, upgrade notes, and much more will answer their questions without requiring a call or remote support session.

Customize the page design

A wide range of color and other design options along with logo placement allow you to tailor FirstHelp to your corporate or product brand. Customers will know they are being supported by your company.

Require login or open access

Choose to protect FirstHelpcontent with login requirements or keep FirstHelp open and accessible to all customers, evaluators, and prospects.

Facilitate content maintenance

Support sites are only helpful if they are up to date. FirstHelp puts all your support content in one place making it easy to edit, add, and delete information.

Discover all features of our remote assistance solution

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