NTRsupport's administration features allow you to quickly configure and customize operations for your organization and then stay on top of remote support operations.
Customize NTRsupport access rights and interface, create and view reports, configure licenses, group Operators, and more through a one-stop Administration Center.
Make your support center a revenue center
Use duration data to generate customer-specific reports and fee-for-time-used charges that correspond to billing periods and can be exported to your billing system.
Review remote session activity
Access detailed, text-based accounts of every action that occurred during a remote control session to assist in challenging troubleshooting or incident tracking.
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