Flexibility, scalability and security are critical success factors as IT service management and help desk professionals move toward cloud-based solutions. NTR’s stand-alone products, modular suites and easy integrations are built on industry-essential functionality that adapt to your IT environment and respond to your business needs, process and budget.
Flexibility and modularity are at the core of all NTR Cloud technology, whose scalable stand-alone solutions, “add-as-you-go” modules and third-party integrations increase team productivity, optimize processes and improve the overall end-user experience. NTRglobal’s commitment to flexibility is also clear in its pricing model, which is designed to offer affordable solutions that deliver value for money and can be scaled for specific users and devices.
Support Ultimate is a reliable, cloud-based remote customer support solution that speeds mean time to repair and improves overall customer experience.
Support agents take secure, web-based remote control of Windows, Mac and Linux devices to diagnose and resolve problems with no need for installation on remote machines. Practical management and reporting tools help optimize process and maintain costs.