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Most support professionals have seen published best practices for technical support. But often, your service quality, productivity, and financial performance are often governed by worst practices: self‐inflicted wounds caused by short‐term thinking.
We will touch on how to eliminate well‐intentioned management blunders that can hurt your performance from within, together with good and bad uses of support technology.
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+1 (866) 459 2543 NTR North America | Dallas Office, 4849 Alpha Road, Ste 200. Dallas, TX 75244 |
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